Support

The fastest routes

In the app: Settings → About & feedback → Send feedback. The form sends straight from the app, and it is the route that can attach the case you are writing about.

By email: to@belyaev.live. This is the support address – the same one you will find on the App Store listing, so the two can never disagree. Mail reaches a human.

What to include

The more specific the report, the faster the fix:

• what you did and what you expected;
• what happened instead – a screenshot of the screen helps;
• for a scan that read something wrong: the original photo, if you still have it. A misread receipt is a bug we want, and the photo is how we fix it;
• the app version (Settings → About).

Please do not send your whole log or receipts you would rather keep to yourself – export only what you are comfortable sharing.

Before writing

A scan that read a digit wrong is expected behaviour, not a broken app: the scan is a head start, and you correct the rest. If a scan is consistently wrong for a format we should read well, that we want to hear about.

Status

Tankbook is not on the App Store yet – TestFlight is opening soon. Feedback during the test ring shapes the release: write early, write often.